Thank you for shopping at emitbeauty.com. If, for any reason, you are not completely satisfied with a purchase, please email us at customerservice@emitbeautyusa.com within 7 days of the delivery date. We will be happy to assist you with an exchange or return. Sorry but you are responsible for the return shipping cost and the risk of loss related to returning the products to us. You should return the products to the following address:840 N Lenola Rd Suite 5, Moorestown, NJ 08057 USA